Privacy Policy

Last updated: March 2026

1. Introduction

Metazapp ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and company name when you contact us or request a demo.
  • Usage Data: Pages visited, time spent on pages, browser type, IP address, and referring URLs collected automatically via cookies and similar technologies.
  • Communication Data: Messages you send us through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send product updates, newsletters, and promotional communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website and conducting our business (e.g., email delivery via Resend).
  • Legal Requirements: When required by law or to protect our rights and the safety of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

5. Cookies

We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our website may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Contact form submissions are retained for up to 12 months.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Metazapp

Coimbatore, Tamil Nadu, India

Email: [email protected]

Phone: +91 90034 14321